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2:58
YouTube
Icnt Gyan
🚀 Desktop Support Engineer Roadmap | L1 vs L2 Explained | icnt gyan 🖥️💡
#DesktopSupport #ITSupport #CareerRoadmap #L1vsL2 #Shorts Want to become a Desktop Support Engineer? 🤔 Here’s a quick roadmap for L1 & L2 support roles ⬆️ 👉 L1: Basic troubleshooting, software install, password reset 👉 L2: Advanced issues, OS fixes, network support, escalation handling 🔥 Watch this short to understand the ...
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