Identity fraud is on the rise, with almost a quarter of a million cases recorded last year, up 5% on the previous year. Scam Interceptors' Nick Stapleton explains how scammers are posing as phone providers, tricking people into sharing one-time passcodes, so they can break into your account and order expensive phones in your name. To watch this with subtitles, go to BBC iPlayer and search for Morning Live from 21/11/2025. | BBC Morning Live