ITSM, but for revenue ops? Radisson Hotels runs their revenue operations for 1500 hotels on Freshservice. When they were looking for an ITSM-like tool, but not for a use-case in a typical ITSM environment, Freshservice immediately stood out. Freshservice was a tailor-made fit: easy implementation, structured intake with 23 categories, and clear workload insights so the team can route work to the right specialist in a few clicks. | Freshworks
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