Optus Complaints - Search Videos

Help & Support - Optus

Help & Support - Optus

Optus Network Features | Optus

Optus Network Features | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Manage My Account | Optus

Manage My Account | Optus

Enjoy unlimited data weekends and uncapped speeds on our 4G and 5G network with select Optus Prepaid SIMs, when you stay connected with AutoRecharge. Switch to an Optus Prepaid Plan today. Simply buy a $39 Flex Plus Plan and score 45GB on your first three recharges to use on weekdays. Fair Go Policy applies. 28 day expiry. New services only. Actual speeds and coverage will vary. Requires activation/recharge with AutoRecharge. Reverts to 25GB from 4th recharge. 5G available in selected areas with

Enjoy unlimited data weekends and uncapped speeds on our 4G and 5G network with select Optus Prepaid SIMs, when you stay connected with AutoRecharge. Switch to an Optus Prepaid Plan today. Simply buy a $39 Flex Plus Plan and score 45GB on your first three recharges to use on weekdays. Fair Go Policy applies. 28 day expiry. New services only. Actual speeds and coverage will vary. Requires activation/recharge with AutoRecharge. Reverts to 25GB from 4th recharge. 5G available in selected areas with

26.5K viewsApr 24, 2025

Don’t follow a smart choice with a sloppy one. Get a bonus Galaxy Tab A8.0 with the new Samsung Galaxy S10 on selected plans at Optus. 🥃 | Optus

Don’t follow a smart choice with a sloppy one. Get a bonus Galaxy Tab A8.0 with the new Samsung Galaxy S10 on selected plans at Optus. 🥃 | Optus

466.4K viewsApr 29, 2019

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

995.4K viewsOct 15, 2024

Skip straight to huge value. Upgrade now and get up to $750 credit towards your new plan when you trade in selected phones. Ends 25/10/19. Depends on condition of phone. One trade-in per service per contract. Full details at www.optus.com.au/tradein. | Optus

1.2M viewsSep 27, 2019

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

2.7M viewsOct 15, 2024

Bring your family together with the Optus Family Mobile Plan. Get 4 SIMs and 200GB of monthly data to share. All created to help your family discover, learn, laugh, and share as one. | Optus

219.8K viewsSep 30, 2021

Don’t let your internet hold you back. Our new nbn® plans come with a powerful Wi-Fi 6 modem included at no extra cost when you stay for 24 months. It’s built for high-speed internet and a reliable connection ready for that next big meeting. 100/18Mbps Typical Busy Period Speeds. Actual speeds may vary and are limited by plan speed, modem and in-home set-up. T&Cs and eligibility criteria apply. | Optus

41.7K views9 months ago

Already have your mobile with Optus? Add any 5G Home Internet plan and unlock your Bundle Bonus. Get $15 off every month on any 5G Home plan for a whole year. Plus, get a powerful Wi-Fi 7 modem included at no extra cost - when you stay for 36 months. Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services only and reverts to standard price after 12 months. Not available with other discounts, unless specified. T&Cs and eligibility criteria apply. 5G av

24K views10 months ago

Need more juice? Upgrade to a brand new phone from Optus and get great value on the latest and greatest. Buy with an eligible plan and pay over time, interest free with OptusPay. T&Cs and eligibility criteria apply. | Optus

344K views2 months ago

With Optus Choice, you choose how you buy your new phone. Buy it outright now or pay over time. You call the shots. | Optus

417.4K viewsDec 19, 2019

Do the next-gen devices give you phone fomo? With Optus Upgrade and Protect, you can get your next phone a year early. Eligible customers only. Monthly Upgrade and Protect subscription required. Must return device in good working order. Upgrade T&Cs apply. | Optus

321.8K viewsJan 13, 2025

Switch to great value Optus nbn® and get the Optus Ultra WiFi modem (Gen 2) with the latest WiFi 6 technology for $0. Giving you more reliable coverage in more corners of your home. Fair Go Policy applies. Eligible customers only. Based on comparison with Optus Ultra WiFi (Gen 1) modem. Actual speeds may vary and are limited by the plan speed. $0 modem when you stay connected for 36 months. N/A with BYO plans. T&Cs apply. | Optus

20.8K viewsDec 9, 2024

Your internet shouldn’t hold you back. Our new Optus nbn® plans come with a powerful Wi-Fi modem at no extra cost when you stay 24 months and ready for any speed you need. Plus, if you have an eligible mobile plan with us, you can unlock your Bundle Bonus and get $15/mth off internet for a whole year. Actual speeds may vary and are limited by plan speed. Bundle Bonus: Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services and reverts to standard pric

7.2K views9 months ago

Connect up to 128 devices with the Optus 5G Wi-Fi Modem, included when you stay on an eligible plan. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

109.9K viewsNov 29, 2024

Cynthia Gebert from the Telco Industry ombudsman says there have been positive improvements across the industry but Optus complaints increased amid data breach. | ABC News

2.3K viewsOct 10, 2023

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Bring your new eligible Optus mobile, internet and tablet plans together and save $270 over 6 months. The more eligible services you add, the more you save - they are simply better together. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

2.4K viewsMar 31, 2025

Already an Optus customer? Save $15/mth for 6 months on each eligible plan you add to your existing service. Save on a new mobile, internet or tablet plan - they are simply better together. The more you add, the more you save. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply

33.2K viewsMar 4, 2025

Woman claims Optus complaints fell on deaf ears

Don’t despair. Get unlimited data every weekend with Optus Prepaid. Fair Go Policy applies. Ends 16.03.25. Requires an active AutoRecharge on $35, $45 or $55 Optus Flex Plus. Click through to website for full T&Cs. | Optus

30.2K viewsNov 29, 2024

Optus and other telcos 'not meeting needs' of people with complaints over network issues: ombudsman

MSNABC News Australia

Get outside your comfort phone with the new Google Pixel 10 Pro at Optus. Enjoy up to $1,469 value when you buy on our Promo plan and stay connected for 36 months. That's $600 off the device, Upgrade & Protect valued at $540, and 12 months of Google Gemini AI Pro valued at $329. $600 Device discount offer ends 25/09/25. $15/mth for 36 mths. Upgrade & Protect offer available until withdrawn. Google AI Pro. offer ends 31/10/26. Google AI Pro plan only for eligible 18 . Google users and auto-renews

40.8K views8 months ago

Looking for a great value internet alternative? Optus 5G Home internet offers a variety of plans to suit your needs and ensures a fast and reliable connection at an affordable price. All of our 5G plans offer you the first month on us, unlimited data & our Optus Ultra WiFi 5G Modem included at no extra cost when you stay connected for 36 months. Fair Go policy applies. New customers only. 5G available in selected areas. Actual speeds will vary and are limited by the plan speed. Based on comparis

28.6K viewsApr 9, 2025

Switch to award-winning Optus 5G Home Internet as rated by WhistleOut. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Built with the latest WiFi 7 technology, delivering faster speeds and stronger performance on more devices and in more corners of the home. Plus, our Entertainer Superfast 5G plan comes with a Netflix Standard subscription included with unlimited data, so you can stream your heart out. Fair Go Policy applies. 210/20 Mbps Typical Busy Period Speeds (7pm-11pm).

42.2K views9 months ago

Switch to award-winning Optus 5G Home Internet as rated by WhistleOut. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Built with the latest WiFi 7 technology, delivering faster speeds and stronger performance on more devices and in more corners of the home. Plus, our Entertainer Superfast 5G plan comes with a Netflix Standard subscription included with unlimited data, so you can stream your heart out. Fair Go Policy applies. 210/20 Mbps Typical Busy Period Speeds (7pm-11pm).

13.6K views8 months ago

Furious Optus customers have services restored after nationwide outage

7NEWSRhiannon Lewin

How to Resolve Optus Mail Quota Warnings - Expert Advice

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