Your onboarding process should run the same way every time - regardless of how busy your week is. Three things that make that possible: → Clear steps from start to finish → Defined responsibilities - who does what and when → A follow-up that happens every time, not just when you remember When your onboarding is consistent, clients feel looked after from day one. And that's what builds the trust that lets you hold your fees. If you want support building a process like this in your own practice, j