Help desk metrics: Elevate your customer support with the right insights
Help desk metrics: Elevate your customer support with the right in…
Dec 8, 2020
intercom.com
The 11 Most Impactful Customer Service Metrics to Measure - Help Scout
The 11 Most Impactful Customer Service Metrics to Measure - Help …
9 months ago
helpscout.com
Top ITSM Metrics & KPIs: Measuring for Success, Aiming for Improvement
Top ITSM Metrics & KPIs: Measuring for Success, Aiming for Improvem…
Aug 4, 2020
helixops.ai
12 Best Help Desk Software for 2025
12 Best Help Desk Software for 2025
Jul 24, 2024
proprofsdesk.com
10 Best Practices for Better Help Desk Reporting
10 Best Practices for Better Help Desk Reporting
Jun 8, 2022
proprofsdesk.com
Key Metrics for Measuring Customer Support
Key Metrics for Measuring Customer Support
Jul 21, 2021
helpdesk.com
HelpDesk Reports | HelpDesk Help Center
HelpDesk Reports | HelpDesk Help Center
6 months ago
helpdesk.com
3:40
How Do You Evaluate Help Desk Software Scalability?
1 month ago
YouTubeCustomer First Leadership
3:50
What Do Help Desk Analytics Track For Agent Performance? - Custom…
1 month ago
YouTubeCustomer Support Coach
3:43
How to Assess a Rent Payment System's Help Desk?
3 weeks ago
YouTubeMastering Property Management
16:45
How to Build a High-Performance Managed Help Desk
2 views1 month ago
YouTubeMidwest Cloud Computing
3:16
What Help Desk Software Reveals Agent Performance Data? - Custo…
2 months ago
YouTubeCustomer Support Coach
3:17
How To Understand Cloud Support Ticket Resolution Metrics?
1 month ago
YouTubeCloud Stack Studio
3:35
What Help Desk Data Should Product Teams Analyze? - Custo…
2 months ago
YouTubeCustomer Support Coach
3:21
How to evaluate help desk software provider support quality?
1 month ago
YouTubeCustomer First Leadership
3:27
How To Evaluate Cloud Support Response Time Metrics?
4 weeks ago
YouTubeCloud Stack Studio
3:12
How Do You Measure Support Team Performance?
3 weeks ago
YouTubeCustomer Support Coach
2:43
What Metrics Should Service Teams Track To Be Actionable?
2 weeks ago
YouTubeCustomer First Leadership
3:22
How To Assess Help Desk Solution Growth Potential?
1 month ago
YouTubeCustomer First Leadership
2:29
Zendesk Overview Demo
604.7K viewsJun 24, 2020
YouTubeZendesk
2:48
Benchmarking Case Studies
10.4K viewsMar 31, 2020
YouTubeMetricNet
OpenSource Helpdesk UVdesk Review By NetworkChuck
12.2K viewsMay 12, 2023
YouTubeUVdesk Helpdesk
What Is a Helpdesk, Why You Need One, & Features To Look For
May 16, 2024
gorgias.com
Improve Help Desk Performance: 12 Top Strategies
Sep 10, 2020
proprofsdesk.com
13:04
IT Service Desk KPIs
9.2K viewsMar 25, 2021
YouTubeContinuous Improvement
6:29
Help Desk vs. Service Desk
95.9K viewsMay 2, 2017
YouTubeMilestone Technologies, Inc.
6:06
Help Desk and Customer Service Call Handling Procedures
15.8K viewsApr 14, 2018
YouTubecobuman
2:50
Call Center KPI Dashboard | Metrics for Customer Service Agent
23.1K viewsMay 3, 2018
YouTubeSomeka
5:47
What Are Metrics? A users guide
28.2K viewsMar 3, 2018
YouTubeSean John Thompson
See more videos
Static thumbnail place holder