You must c C reate an account to continue watching
5:54
You must c C reate an account to continue watching
18K viewsSep 29, 2015
Study.comShawn Grimsley
Call Center Script
3:30
Call Center Script
115.5K viewsJan 3, 2021
YouTubeCristine Asis
Customer Segmentation
3:37
Customer Segmentation
141.7K viewsFeb 17, 2016
YouTubeAngossSoftware
Customer Relationship Management
4:47
Customer Relationship Management
41.5K viewsJun 1, 2018
YouTubeTutorialsPoint
Defining Customer Experience
2:42
Defining Customer Experience
63.8K viewsFeb 6, 2020
YouTubeStanford Graduate School of Business
Process Costing
12:16
Process Costing
430.2K viewsSep 11, 2014
YouTubeEdspira
Mock Call Sample Recording: PART 1
3:17
Mock Call Sample Recording: PART 1
131.7K viewsJul 17, 2020
YouTubeCristine Asis
4:49
Process Capability Part I - Cp
222.5K viewsNov 5, 2017
YouTubeSix Sigma Pro SMART
2:03
10. Customer Needs Analysis
38.3K viewsJan 23, 2014
YouTubeBen Cornett
2:55
How To Create A Customer Journey Map
813.5K viewsSep 16, 2014
YouTubeUX Mastery
2:18
Customer Journey Mapping 101
251.6K viewsMay 10, 2019
YouTubeNNgroup
7:32
Irate Customer Mock Call Uninterrupted Version
118.5K viewsSep 11, 2020
YouTubeKwestyon
1:54
What is Customer Centricity?
18.4K viewsDec 6, 2017
YouTubeThe Strategy Group
15:56
The 8 Steps To Creating A Customer Journey Map
135.8K viewsApr 16, 2019
YouTubeDigitalMarketer
2:11
What is Customer Experience?
68.2K viewsMar 12, 2019
YouTubeAssistKD
5:58
Customer Service Sample Call - Product Refund
3M viewsDec 4, 2018
YouTubeMagellan BPO
5:12
MOCK CALL PRACTICE: Bank Customer Service | Interactive Ses…
272.6K viewsAug 29, 2018
YouTubeRea Ninja
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.5K viewsAug 20, 2019
YouTubeRea Ninja
1:55
6 Essential Skills for Customer Service
69.9K viewsAug 23, 2021
YouTubeSkills World
11:59
MOCK CALL PRACTICE: Billing Customer Service | Telco Accoun…
259.8K viewsAug 16, 2019
YouTubeRea Ninja
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
2:47
CORPORATE VIDEO- Dealing with an Angry Customer Training
595.7K viewsFeb 10, 2016
YouTubeJMC The Director
1:39
How to Handle Rude Customers Listen and Understand
222.8K viewsNov 15, 2017
YouTubeCanity
2:06
8 Steps to effective complaints handling
73.3K viewsMar 1, 2017
YouTubeSteve Jayjay
2:22
Customer Experience Matters (Temkin Group Video)
194.4K viewsSep 29, 2015
YouTubeTemkinGroup
19:31
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
725.9K viewsJul 24, 2020
YouTubeKwestyon
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
271.3K viewsAug 15, 2018
YouTubeRea Ninja
3:00
Cleveland, Ohio Training Video - Poor Customer Service Satire
250.7K viewsApr 27, 2015
YouTubeCinecraft Productions
2:44
8 Customer Serivce Skills Every Employee Should Know
195.4K viewsJan 16, 2020
YouTubeA Better Answer
4:20
Five Ways to Create a Customer Focused Mindset
32.7K viewsSep 28, 2017
YouTubeShep Hyken: Customer Service & CX Expert
See more videos
Static thumbnail place holder