The third trend shaping contact center automation is the continued rise of customer-centricity. The idea is simple: Putting ...

Sameh Yamany, chief technology officer at VIAVI discusses why complex Open RAN testing shouldn't be a barrier for new ...

The direct-to-cellular, or D2C texting service is available on four smartphones intially and is free of charge for eligible ...

Wi-Fi and 5G convergence represents a significant shift in how wireless networks operate, blending both technologies' ...

What should factor in when it comes to how telecom defines sustainability? A discussion on motivations, practical ...

As we march toward 2030, the relentless demand for wireless data is reshaping the landscape of connectivity. Meeting this ...

In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while ...

In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while ...

In today’s increasingly competitive and digitalized world, telcos strive to remain relevant, but various challenges abound in both B2B and B2C segments. B2B customers, for example, can have a ...

RCR Wireless News received the below 2025 predictions via email from Nvidia. They are attributed to the company’s Senior Vice President of Telecoms Ronnie Vasishta. The AI connection: ...