Linq, the world's leading mobile CRM and lead capture platform, unveiled its Universal Badge Scanner at CES 2025. The feature ...

The challenge isn't replacing humans but reinventing how we integrate human skills into AI-driven experiences.

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

PRNewswire/ - Cinareo Solutions Inc., a Toronto-based data analytics company, has secured $1 million in pre-seed funding to address capacity planning challenges in the contact center industry. The ...

Powered by Moments AI, Inmar Media formally unifies Aki Technologies’ innovative media solutions with Inmar’s data-driven expertise. WINSTON-SALEM, NC, Jan.

By deeply understanding customer purchase behavior, Cavallo helps distributors uncover new revenue opportunities and preemptively address profit-reducing issues like churn GRAND RAPIDS, Mich., Jan. 23 ...

Funding round led by Jump Capital with strong participation from Eniac Ventures, Peterson Ventures, and existing investors. LEHI, Utah, Jan. 23, 2025 /PRNewswire/ -- Mobly, Inc., an emerging leader in ...