Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

More snow could hit Ocean and Monmouth counties this weekend, with chilly temperatures leading up to it. Snow will start ...

What happens to the politics of our country if the people who committed violence on Trump's behalf are sprung from prison and celebrated?

We can’t go a week without Nintendo Switch 2 leaks and rumors popping up, to varying degrees of credibility. But while Nintendo and its new console weren’t pres ...

The funding will provide federal reimbursements for up to 75% of “eligible firefighting costs" incurred as California seeks to shore up its fire fighting force and put out the wildfire.

Sean “Diddy” Combs is not bothered by Luigi Mangione joining him behind bars in New York City. Multiple outlets reported on Tuesday, January 7, that Diddy, 55, was upset about the attention Mangione, ...

Forecasters are closely monitoring the potential for another high-impact winter storm that’s expected to blast across the U.S. this week, just days after the first major winter storm of 2025 comes to ...

The biggest annual tech conference is happening now. Here's what we're seeing from Nvidia, John Deere, and more.

Marie Osmond is paying tribute to her older brother Wayne Osmond. Days after Wayne died on Jan. 1 in Salt Lake City, Marie returned to social media to share a lengthy and heartfelt statement about her ...

Mexican President Claudia Sheinbaum dove into President-elect Trump’s chatter of geopolitical rearrangement on Wednesday, proposing a name change for North America in response to Trump’s musings ...

Latest news and live updates on the Pacific Palisades brush fire in California as evacuations and road closures are underway.

On social media, photos and videos can be reshared long after an event takes place. So even if it's your first time seeing it ...