Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

More snow could hit Ocean and Monmouth counties this weekend, with chilly temperatures leading up to it. Snow will start ...

What happens to the politics of our country if the people who committed violence on Trump's behalf are sprung from prison and celebrated?

We can’t go a week without Nintendo Switch 2 leaks and rumors popping up, to varying degrees of credibility. But while Nintendo and its new console weren’t pres ...

The funding will provide federal reimbursements for up to 75% of “eligible firefighting costs" incurred as California seeks to shore up its fire fighting force and put out the wildfire.

The funding will provide federal reimbursements for up to 75% of “eligible firefighting costs" incurred as California seeks to shore up its fire fighting force and put out the wildfire.

Shortly after the new recipe debuted at Chick-fil-A restaurants, customers took to social media to share their not-so-kind ...

Sean “Diddy” Combs is not bothered by Luigi Mangione joining him behind bars in New York City. Multiple outlets reported on Tuesday, January 7, that Diddy, 55, was upset about the attention Mangione, ...

Good Food raids the supermarket freezer aisle and ranks vanilla ice-creams from the ordinary to extraordinary.