Android: Hold down the power button, or the power button and the volume down key (depending on your Android phone), until the ...

Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.

In the US, the past 40 years have seen the explosive growth of a new call center workforce, which now employs nearly 4 ...

Mitel ®, a global leader in business communications, today announced it has been positioned as a Leader in the Aragon ...

Here, we'll dive into one specific type of option — the call option — what it is, how it works, why you might want to buy or sell it, and how a call option makes money. It indicates an ...

Hiring a call center can be a tough decision. Here's what you should know before you partner with a service. If you and your staff can’t handle the high volumes of inbound calls you’re getting from ...

A great cold call script helps reps make a positive first impression. You can customize these examples and start using them ...

Whether you work on a small or large team, a conference call service can help you conduct virtual audio and video meetings with people located around the world. Conference calling platforms ...

Through a study of the needs and demands of communities, community centers consolidate projects that, beyond encouraging the comprehensive development of individuals in collective environments ...

Call of Duty: Black Ops 6, the latest installment in the popular first-person shooter franchise, has officially launched. This year’s release marks a significant moment for Microsoft, as it ...

WASHINGTON — With just days until Election Day, Vice President Kamala Harris is leaning into a closing argument centered on attacking former President Donald Trump as a danger, an approach ...