CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

The traditional sales playbook is failing because of fragmented tools and information systems. Here's how sales teams can get back on the same page.

Today Merkle, dentsu's leading customer experience transformation consultancy, announces a new agreement with Airship and Salesforce Marketing Cloud, creating a solution for more connected customer ...

Microsoft shared some good and bad news with investors during its quarterly earnings call Wednesday: More customers have been ...