AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

Frustrated by the medical system, some patients are turning to chatbots for help. At what cost? Credit...Pablo Delcan Supported by By Teddy Rosenbluth and Maggie Astor Wendy Goldberg thought her ...

GPT-5.1 sets the chatbot apart from the alternatives on the market. OpenAI / OpenAI GPT-5.1 is the latest update from OpenAI, set to upgrade ChatGPT in a pretty groundbreaking way. While ChatGPT has ...

I feel like I'm writing a science fiction novel, but this is a reality that needs to be clearly stated: bots are not human. Yet, we're allowing them to become companions for our children and our young ...

AI companions will sometimes go to great lengths to keep you from saying goodbye. In a new study, researchers found that AI companion chatbots often emotionally manipulate people who want to sign off, ...

Two senators said they are announcing bipartisan legislation on Tuesday to crack down on tech companies that make artificial intelligence chatbot companions available to minors, after complaints from ...

ChatGPT burst onto the scene a couple of years ago, and ever since there hasn’t been a single day where OpenAI’s chatbot hasn’t dominated the news cycle. Originally, I wasn’t entirely sold on AI, ...

Artificial intelligence (AI) is no longer just helping students with homework. A new survey from the Center for Democracy and Technology found that nearly one in five high school students in the ...

Meta-owned chat app WhatsApp changed its business API policy this week to ban general-purpose chatbots from its platform. The move will likely affect WhatsApp-based assistants of companies like OpenAI ...

If it’s worrying that high school kids are outsourcing their brains to AI, it’s downright alarming to imagine US military leaders — the commanders of the most well-equipped armed forces in history — ...

Nearly everything in the Meta universe feeds into its massive personalized advertising network, and soon Meta AI will as well. The company has announced that chats with the AI chatbot will be used for ...

Silverback AI Chatbot has announced the release of its AI Agents feature, a new addition to the platform aimed at expanding how conversational systems can perform automated tasks and manage multi-step ...