That is why we are excited to announce support for multilingual voice agents authored with Copilot Studio for the Dynamics 365 Contact Center voice channel. Voice agents Copilot Studio’s capabilities ...

The company uses Customer Service and Microsoft Dynamics 365 Contact Center to enhance the support experience for customers and service reps. When a customer reaches out for support, they interact ...

Microsoft stands out as a good value for 2025 and beyond. The stock isn't overpriced, sporting a 34.9 price-to-earnings (P/E) ...

The media and entertainment industry is fiercely competitive, but Microsoft is at the forefront of empowering organisations ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Microsoft certifications are for those looking to further their job skills with tech platforms like Azure, Windows, and more.

Organisations investing in artificial intelligence earn significant profits, with generative AI delivering an average return ...

Quisitive Technology Solutions, Inc. (CVE:QUIS – Get Free Report) has received an average recommendation of “Moderate Buy” ...

Quisitive Technology Solutions (CVE:QUIS – Get Free Report) was downgraded by research analysts at Ventum Financial from a “buy” rating to a “tender” rating in a research report issued on ...

The year 2024 saw major AI innovations, including OpenAI’s Sora Turbo for video creation, Google’s upgraded Veo 2 and Imagen 3, and Microsoft’s autonomous agents in Copilot. xAI’s Grok-2 models ...