New research reveals 66% of brands see CX improving — while only 17% of consumers agree. What's behind that major customer ...

CHARLOTTE — Duke Energy needs your help on Monday morning. They are asking customers to reduce energy use, as the extremely cold temperatures are driving energy demand up across North Carolina and the ...

SO WE CAN GET YOU LISTED. WELL, DUKE ENERGY SAYS EXTREMELY COLD TEMPERATURES 10 TO 20 DEGREES BELOW NORMAL ARE CAUSING VERY HIGH ENERGY DEMANDS ACROSS OUR AREAS. WELL, THEY’RE ASKING ALL OF ITS ...

Wiland™, the leading provider of data-driven marketing intelligence, today announced the launch of MarketSignals™ Custom Personas, a new custom segmentation solution that uses proprietary consumer ...

Between surveillance pricing and discounting, it's harder than ever to figure out if you're getting the best price. My husband, John, and I decided to try a little experiment the other day. We’d just ...

Fast-food giants are racing to bring artificial intelligence to the ordering process, hoping it will reduce errors, speed up service and lighten the load on workers, according to multiple reports.

Waiter, there’s an AI in my soup. Artificial intelligence has been used to carry out increasingly sophisticated frauds, from financial aid schemes to impersonating loved ones to demanding money via ...

Amazon Web Services is rolling out a slate of new homegrown AI models and a service for enterprise customers to build their own custom versions. The cloud provider launched Nova 2, a fleet of four new ...

Today's consumers can have just about anything they need delivered to their door before they even know they need it. From morning coffee and shampoo to new clothes and food for their furry friends, ...