WILMINGTON, DE — Quavo Fraud & Disputes has shared new findings from its Q4 2024 Consumer Survey, shedding light on how ...

The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, ...

Nottingham City Transport has scored the highest customer satisfaction score of any city operator in the country ...

Solihull-based homebuilder, Tilia Homes, has achieved the top score in a major industry survey for customer satisfaction for ...

India recorded 208.5 billion digital payment transactions, of which the volume of UPI transactions was 17,221 crores. But ...

AI and chatbots fail to reduce customer service wait times, leading to 15 billion hours wasted by Indian consumers.

Independent housebuilder Dandara Scotland has achieved the highest accolade in the latest Home Builders Federation (HBF) ...

Demands for consumer feedback using impersonal, time-eating, poorly designed questionnaires have gone from bad to out of ...

Goodyear led the way in the luxury and passenger car categories in the latest J.D. Power U.S. original equipment tire ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

Businesses are doubling down on AI investments, recognizing AI’s ability to revolutionize customer engagement and service ...