Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.

Mr Evans (Lab, Ham) believes that Plymouth is "on the cusp" of unlocking its potential but emphasised the necessity for "a ...

American politicians love to pose as defenders of factory workers threatened by globalization, corporate restructuring, and ...

The Global Skills Academy (GSA), together with its private and strategic partners, are on a mission to support ten million youth and adults from around the world in building skills for improved ...

The fact that PSBs, the first 5, didn’t happen by happenstance, it was the result of the 2003 Communications Act that ...

A RALLYING call has been issued as efforts are stepped up to get a new community hub off the ground on a Keighley estate.

However, the entire construction industry is facing large and persistent skills gaps and skills shortages, that may hamper its ability to make good on the government’s ambitions. The issue of skills ...

increasing to 60–70% of the time when trying to form a more intimate relationship (Cognitive Development Learning Centre, 2019). Giving people who are struggling socially the tools to make more eye ...

Governments and industry can be more confident in the security of future telecommunications networks with the launch of a major new centre this week ... At least 50 PhD researchers will develop their ...

LONDON, Oct 23 (Reuters) - Europe's data centre power consumption is expected to almost triple by 2030 and will require a big rise in electricity supply mostly from low-carbon sources, and grid ...

Experts are urging greater collaboration between the private and public sectors to bridge the gap between technical, vocational training and Ghana’s job market. This was highlighted at a ...

The call center industry is dynamic, with frequent changes in technology, customer expectations, and service strategies. Embrace continuous learning to keep your problem-solving skills sharp and ...