Enterprise architecture is the blueprint for how your entire ecommerce business operates. It defines how all the pieces of your organization—technology, data, people, and processes—fit together and ...

UChicago President Paul Alivisatos will deliver the keynote address at a Jan. 31 UChicago event, which will discuss the past, ...

SINGAPORE – What would you do if someone said people in Singapore spend 30 million hours on hold a year, waiting to be served by a call centre assistant or counter clerk, and that they could do ...