A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

“When customers are angry and they call in, when they present their issue to us, it's not necessarily a clear-cut issue ...

A suspect was arrested after a teller at a Salmon Arm bank was assaulted by an irate client wielding a cardboard sign, police ...

When we think of mortgage competition, we often think of smaller lenders nipping at the big boys’ ankles like angry ...

Hundreds of pounds in restaurant vouchers cannot be redeemed, leaving customers of Michelin Star restaurant Purnell's in ...

A BBC star chef has been forced to apologise after closing his Michelin-star restaurant - leaving customers fuming and ... claimed she tried to contact her bank in order to get the money back.

A growing number of Rogers, Bell and Telus customers have complained to CBC’s Go Public about contracts they feel are misleading, and it’s led to more calls for the industry regulator to investigate.

Banking chaos as NatWest app crashes leaving thousands locked out of accounts - The bank serves more than 19 million people ...

There are hundreds if not thousands of great value grocery items at Walmart – and ones which are not only wallet-friendly, ...

Expert calls contracts a ‘trap by design’ and says consumers need more protection Customers with ... who filed complaint against TD Bank refuses to sign gag order to get compensation ...

The creation of O2, the UK's largest mobile network operator, Daisy, or dAIsy, is an AI created to trick scammers into ...

Commonwealth Bank customers have been left in a state of panic as they report their payments have been duplicated, with the major error causing some accounts to be ...