Bank of America customers are dealing with a service outage with online and mobile accounts showing $0 balances,and were ...
A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...
Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...
A suspect was arrested after a teller at a Salmon Arm bank was assaulted by an irate client wielding a cardboard sign, police ...
Bank of America customers are dealing with a service outage with online and mobile accounts showing $0 balances,and were taking to social media to gripe about it Wednesday. By the end of the day, the ...