A flight credit from Southwest Airlines gets hung up in red tape until Troubleshooter Diane Wilson takes the case.

With air travel reaching new heights, the Department of Transportation has stepped in with new refund rules to help ...

Air France owes Gilda Souza $23,577 after the airline canceled her flights during the pandemic, and then Souza mistakenly allowed her ticket credit to expire. Can she get a refund? Q: In late 2018, I ...

The Miraval Berkshires, an all-inclusive resort in Lenox, Mass., overcharges Dalia Hamzeh by $2,500. Now, it is refusing to answer her emails. How can she get her money back?

If a flight is canceled or significantly changed, airlines must refund a passenger within seven business days if they bought ...

Hello, I have a ticket from New York to Los Angeles around Thanksgiving but unfortunately I don't think I can make it. Is there any third-party service out there that allows me to transfer my ticket ...

Keep reading to learn how to get World Series tickets for Game 5 at Yankee Stadium. It was shaping up to be a Dodgers sweep until the Yankees came through 11-4 in Game 4. The New York-based team ...

U.S.-based airlines are now required to give passengers automatic cash ... The refund must be processed within seven days if ...

U.S. airlines are now required to give passengers an automatic refund for canceled or significantly delayed flights and for ...

Chargebacks occur when a cardholder disputes a transaction. Chargeback fraud is a major problem for online businesses. If you sell any type of goods via an e-commerce portal, then you are at risk.