How to Know if a Natural Language IVR Is Worth the Cost
Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...
Samsung Galaxy S25 Ultra leak offers new charging details, and it’s the change we've been demanding
We are two weeks away from the the official reveal of the Samsung Galaxy S25 lineup at the January 22 Galaxy Unpacked event, ...
Is it going to snow Friday in NJ? Monmouth and Ocean counties forecast
More snow could hit Ocean and Monmouth counties this weekend, with chilly temperatures leading up to it. Snow will start ...
Political violence is supposed to repel us. But Trump allies are acclimating to it.
What happens to the politics of our country if the people who committed violence on Trump's behalf are sprung from prison and celebrated?
Nintendo Switch 2 Design and Date Possibly Revealed by Accessory Company
We can’t go a week without Nintendo Switch 2 leaks and rumors popping up, to varying degrees of credibility. But while Nintendo and its new console weren’t pres ...
FEMA to reimburse California so it boost its firefighting force amid critical shortage
The funding will provide federal reimbursements for up to 75% of “eligible firefighting costs" incurred as California seeks to shore up its fire fighting force and put out the wildfire.
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Winter storm alerts posted from Dallas to Atlanta as massive travel disruptions expected from heavy snow, ice
Forecasters are closely monitoring the potential for another high-impact winter storm that’s expected to blast across the U.S. this week, just days after the first major winter storm of 2025 comes to ...
CES 2025 live updates: Here's what we know, from Nvidia to John Deere announcements
The biggest annual tech conference is happening now. Here's what we're seeing from Nvidia, John Deere, and more.
Why would Trump want Greenland and the Panama Canal? Here's what's behind U.S. interest.
Donald Trump says the U.S. needs control of Greenland and the Panama Canal "for national security." Here's why both places are so important.
Mexico’s president hits back at Trump over ‘Gulf of America’: ‘We’re going to call it Mexican America’
Mexican President Claudia Sheinbaum dove into President-elect Trump’s chatter of geopolitical rearrangement on Wednesday, ...
California wildfires: At least 2 dead; thousands evacuated as strong winds fuel at least 3 blazes in L.A. area
Latest news and live updates on the Pacific Palisades brush fire in California as evacuations and road closures are underway.
As Meta abandons fact-checking, here's how to tell what's real online
On social media, photos and videos can be reshared long after an event takes place. So even if it's your first time seeing it ...