It’s your customers that help you grow, improve ... the problem many business owners face is not knowing how to write a thank-you email. Here’s a quick rundown on the different types of ...

Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips.

You work for your service repair companies. A friend recounts her hurdles getting Sears to fix an ailing refrigerator under warranty. After many telephone disconnects, an email said a technician ...

Dear Readers: I was so touched by all of the feedback from military families. Thank you for your service, and thank you for sharing some of the responses that you have felt most comfortable with.