Slack is gunning for Skype and Google Hangouts with the 2016 product roadmap it revealed today. The biggest change coming: the ability to seamlessly turn a text chat into a voice or video chat ...

Slack — the popular enterprise chat app that now has 3 million users, 930,000 of them paying — is adding in another key integration as it continues to get more embedded with its customers.

Chat-based collaboration software is a must-have in today’s business environment, with Slack and Microsoft Teams the two leading options for the enterprise. The stakes couldn’t be higher ...

Slack has grown to more than 10 million users and has become a verb in the process. "I'll Slack you" is shorthand for sending a message via the chat platform. Its stock soared in its public debut.

Workers are getting too comfortable venting on their employers’ chat apps. We tend to forget that nothing we say there is private. Disney last week said it was quitting Slack, after a hacker ...

News of a system outage at Slack hit at around 10 a.m. ET yesterday, just as countless users across the U.S. were getting ...

Some of Slack's users are technically savvy, said Slack VP of Design Ethan Eissman. Others, however, are more used to email than to workplace chat tools like Slack, and so need a softer ...

Slack offers live chat assistance to its paid members. Live chat support agents are available from 2 a.m. to 5 p.m. PT. Customer support from Slack is more responsive than we expected given its ...

Slack’s status page initially showed that the site was up as usual, and that it was not aware of any problems. But a wide array of users reported problems on Twitter, and tracking website Down ...

Slack’s redesign suggests that keeping up with Slack is the only work worth doing. ... Office chat software is nothing new—I used ICQ and AOL Instant Messenger at work in the 1990s.