Slack is gunning for Skype and Google Hangouts with the 2016 product roadmap it revealed today. The biggest change coming: the ability to seamlessly turn a text chat into a voice or video chat ...

Chat-based collaboration software is a must-have in today’s business environment, with Slack and Microsoft Teams the two leading options for the enterprise. The stakes couldn’t be higher ...

Slack — the popular enterprise chat app that now has 3 million users, 930,000 of them paying — is adding in another key integration as it continues to get more embedded with its customers.

Workers are getting too comfortable venting on their employers’ chat apps. We tend to forget that nothing we say there is private. Disney last week said it was quitting Slack, after a hacker ...

Slack has grown to more than 10 million users and has become a verb in the process. "I'll Slack you" is shorthand for sending a message via the chat platform. Its stock soared in its public debut.

Some of Slack's users are technically savvy, said Slack VP of Design Ethan Eissman. Others, however, are more used to email than to workplace chat tools like Slack, and so need a softer ...

News of a system outage at Slack hit at around 10 a.m. ET yesterday, just as countless users across the U.S. were getting ...

Slack’s work chat is the consummation of the open-plan-office dream — an unstructured space where you can share, collaborate, and see what everyone else is working on. Originally, Slack CEO ...

Just like Slack and Teams, Google Chat isn't end-to-end encrypted. Every client has message search now, including the mobile apps, which is a big improvement over Google Hangouts.

Slack offers live chat assistance to its paid members. Live chat support agents are available from 2 a.m. to 5 p.m. PT. Customer support from Slack is more responsive than we expected given its ...