Salesforce talent executive Lori Castillo Martinez told Business Insider that collaboration and task management are two key ...

The overall customer experience is the key aspect that distinguishes a company from its competitors, irrespective of the ...

The AI hardware build out is continuing, but investors also need to understand how the new technology is helping businesses ...

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...

Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents.

Here are five companies that have launched AI tools designed to help organizations complete time intensive functions more efficiently.

Jennifer Chicosky, marketing and community engagement manager for the Chester County Intermediate Unit (CCIU), has been ...

The tool also can also summarize patient visits and check prioritization status, said Amit Khanna, Salesforce’s senior vice president and general manager of health. The features will be ...

Planning will determine how effectively AI agents are incorporated to streamline agency processes and systems, government ...

“Companies today have more work than workers, and Agentforce is stepping in to fill the gap,” said Adam Evans, executive vice president and general manager of Salesforce’s AI platform.