OpenAI CEO Sam Altman says customer data won’t be used to train its base AI models.

The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next ...

Companies say new AI platform will harvest data on customer interactions to improve service.

T-Mobile DIGITS subscribers can use their smartwatch's LTE connectivity for a monthly fee. You can find your wearable's ...

Xfinity is a well-known cable provider in the US, providing service for millions of people with TV, home internet, and home ...

Ultra Mobile uses the same T-Mobile 5G network as Mint Mobile, so you can expect roughly the same network experience on ...

If you're ready to save on your monthly phone plan, read our guide to find out what an MVNO is and which one has the right features for you.

Incorporating AI into nonprofit fundraising can significantly enhance efficiency and effectiveness, but common mistakes can ...

Tech guru Kurt "CyberGuy" Knutsson explains why you may still need a virtual private network even if you're using your phone's cellular network.

With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.

One of the biggest predictors of how much time adolescents spend on screens and if that use is problematic is how much their ...

You'd be amazed at the things you didn't know your phone could do. Here are our favorite hidden Android features.