In the world of business and career coaching, breakthroughs don’t happen via a scheduling app or arrive in a client’s inbox—they occur thanks to one-on-one human conversation and moments of real ...

Amazon’s grocery stores ditched their “Just Walk Out” technology on Tuesday, though it turned out the automated checkout system included 1,000 reviewers in India. However, this is hardly the only ...

Just a few years back, there was never-ending talk of how automation would steal jobs and render half the world unemployable. Scary stuff, right? Thankfully, these forecasts of doom have all but ...

I sat down with Flo Crivello, the founder of Lindy, and this one completely changed how I think about AI agents. We talked ...

The recent discontinuation of General Motors' all-electric BrightDrop commercial vans is only the latest example of a bold ...

Dave Ehrlich, director of growth strategy at Groundswell, discusses where he’s examples of automation helping agencies leapfrog or avoid the need for rip-and-replace technology modernization projects.

Almost every person has become accustomed to self-service in some form since Covid-19 hit, especially for accessing healthcare. But how good is this care when humans are taken out of the equation?

Listen to political debates these days, and when it comes to the economy, it doesn’t take long to identify the enemy: It’s the robots. In speech after speech, politicians are both tapping into—and ...