The company uses Customer Service and Microsoft Dynamics 365 Contact Center to enhance the support experience for customers and service reps. When a customer reaches out for support, they interact ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Microsoft certifications are for those looking to further their job skills with tech platforms like Azure, Windows, and more.

Quisitive Technology Solutions (CVE:QUIS – Get Free Report) was downgraded by research analysts at Ventum Financial from a “buy” rating to a “tender” rating in a research report issued on ...

AI agents are autonomous systems designed to perform tasks that would typically require human involvement. By using advanced ...

Organisations investing in artificial intelligence earn significant profits, with generative AI delivering an average return ...

Quisitive Technology Solutions, Inc. (CVE:QUIS – Get Free Report)’s stock price shot up 46.7% during trading on Friday after ...

The year 2024 saw major AI innovations, including OpenAI’s Sora Turbo for video creation, Google’s upgraded Veo 2 and Imagen 3, and Microsoft’s autonomous agents in Copilot. xAI’s Grok-2 models ...

The second release of Salesforce’s agentic AI platform offers an updated reasoning engine, new agent skills, and the ability ...

More than 500,000 companies are part of the global Microsoft AI Cloud Partner Program (MAICPP) community, which is dedicated ...