To help retailers better harness the power and potential of consumers’ first-party data, leading customer engagement platform ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting ...

Low prices, fabulous products and helpful staff? Here’s where you need to get your groceries, according to thousands of happy ...

Banks in the Charlotte area slipped slightly in keeping customers happy, except for one, according to a new national satisfaction survey that was released Tuesday. Customer satisfaction with bank and ...

Enterprise AI company Dataiku released a survey of 500 CEOs and found that they're worried about losing their jobs — and soon ...

A new WalletHub survey revealed what Americans think of the current tipping culture. An etiquette expert and others shared ...

According to a 2023 Pew Research Center survey, nearly half of Americans (49 percent) say their decision to tip depends on ...

MoneyMarch Report 2025 released by Tala, a mobile loan lender, showed that more than a third of Kenyans increased borrowing, ...

Hopkins Dining invites you to complete its Customer Satisfaction Survey now through Friday, March 14. Your feedback is valuable in making sure that our guests have the best experience possible. The ...

To succeed in the consent economy, marketers need to shift their mindset from merely collecting data to fostering genuine ...