To help retailers better harness the power and potential of consumers’ first-party data, leading customer engagement platform ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting ...

Low prices, fabulous products and helpful staff? Here’s where you need to get your groceries, according to thousands of happy ...

A new WalletHub survey revealed what Americans think of the current tipping culture. An etiquette expert and others shared ...

According to a 2023 Pew Research Center survey, nearly half of Americans (49 percent) say their decision to tip depends on ...

MoneyMarch Report 2025 released by Tala, a mobile loan lender, showed that more than a third of Kenyans increased borrowing, ...

To succeed in the consent economy, marketers need to shift their mindset from merely collecting data to fostering genuine ...

Coveo Commerce’s Peter Curran talks to WWD about how gen AI could close the gap between online and in-person shopping.

Geico, Progressive, USAA and State Farm offer the best car insurance in California based on our in-depth industry review.

Dirty restrooms, out-of-stock paper towels and stalls with gaps can flush away an otherwise positive customer experience and ...

The City of Albuquerque is asking community members for input on how the 3-1-1 service can better serve the community. The city’s 311 free service provides ...