Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

If you’re involved in quality assurance, which you most likely are or wouldn’t have started reading this article, then you know how important maintaining software quality is—especially in the modern ...

AI has been changing the world. In many cases, it has been making a variety of tasks easier and more efficient. From ChatGPT to the AI used in automation, the work of AI can be seen everywhere. One ...

In this, the third part of an interview about automated software quality assurance (ASQA), Andy Chou, chief scientist & co-founder of Coverity, finishes with some interesting case studies about ...

With the advent of generative AI, AI applications are transforming and reshaping various industries and changing how people work. Software development is no exception. San Francisco- and Tokyo-based ...