Salesforce has used the first day of Dreamforce in San Francisco to make another batch of announcements, with one centred on the company's idea of defining the contact centre of the future and making ...

Cloud computing vendor, Salesforce.com, has extended its service and support product line with Service Cloud, a set of technologies integrating community-generated knowledge with traditional call ...

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Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...

Salesforce is giving one of its major products a big update. The cloud software provider on Thursday announced that it's overhauled Service Cloud, its customer service offering that helps businesses ...

LAS VEGAS--(BUSINESS WIRE)--Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software ...