A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...

Microsoft exposed approximately 250 million customer service records due to what the company called a “misconfiguration of an internal customer support database” used for tracking support cases. Tech ...

James Loffler is the President of Loffler Companies, a leader in business technology services and solutions across the Upper Midwest. In the dynamic landscape of business and office technology, the ...

SitusAMC, a technology vendor for real estate lenders, holds sensitive personal information on the clients of hundreds of its banking customers, including JPMorgan Chase.

Microsoft Corp. today disclosed a data breach that exposed 250 million customer records via a misconfigured Elasticsearch database. As is somewhat typical with these exposures, the database was ...

CHICAGO--(BUSINESS WIRE)--R.R. Donnelley & Sons Company (RRD) (NYSE: RRD), a leading global provider of marketing and business communications, has been named a “Strong Performer” in “The Forrester ...

Recently, I had the chance to combine my technical writing skills with my experience as a help desk analyst. In checking the Legal Notices section of my local newspaper, I noticed the following ...

IN THE OLD DAYS, work order management software stayed put in the office, and personnel plying the keyboard used the telephone to relay information to technicians out in the field. Todays advanced ...

Uber has had five claims of rape and "less than 170" cases of sexual assault reported to its customer-service database concerning Uber rides between December 2012 and August 2015, the company ...