Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
USA Today2d
Starbucks extends 'coffeehouse amenities' like free refills, condiment bar to all
Starbucks said. Jaci Anderson, a company spokesperson, previously told USA TODAY that the policy reversal was designed to help prioritize paying customers. "We want everyone to feel welcome and ...
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.
Starbucks is changing its free water and bathroom policies. Store workers say that might be tough to enforce.
Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...
AOL13d
Starbucks plans to announce corporate layoffs by early March
Starbucks spokesperson Jaci Anderson told Yahoo Finance Monday it is "a practical step that helps us prioritize our ...
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what Arizonans must know.
Yahoo16d
Buy a drink or get out: Starbucks reverses open-door policy. Here's what's changing
The policy change brings them in line with most retailers and is "a practical step that helps us prioritize our paying customers who want to sit and enjoy our cafes or need to use the restroom during ...
Starbucks brings back refills, condiments. Here's what you can get at Michigan locations
Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.