To this end, when composing the thank you note included with your store's order confirmation emails, make a point of being as polite as possible. Include the customer's name at the top of the note ...

A recent eBay transaction turned into a heartwarming viral moment.“There is a need for VCRs out there because it's something you can’t go to Best Buy or Walmart and get," Matt Shoukry, of St ...

ST. LOUIS – A recent eBay transaction turned into much more than Matt Shoukry could have ever imagined. He sold a VCR to an 86-year-old Phoenix man who was making his first eBay purchase.