In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

According to HubSpot, happy customers are the top referral sources for companies. But turning a new client into a happy customer requires a successful customer onboarding strategy. If the experience ...

Word of mouth is the primary factor behind 20 to 50 percent of all purchasing decisions. That simple fact underscores the importance of customer onboarding. If done well, you’ll create loyal brand ...

Professional environments are seeing quite a bit of unpredictability these days, from market demand to labor markets to evolving technology and strategies. One thing that’s true for nearly everyone, ...

Opinions expressed by Entrepreneur contributors are their own. With over 20% of staff turnover occurring in the first 45 days of employment, having a strong onboarding process is vital for new hire ...

Aetna is continuing to build out its digital member experience with the launch of a new onboarding program designed to ease ...