Thousands of Xfinity customers across the San Francisco Bay Area experienced widespread internet disruptions Monday morning, ...

Comcast Announces Partnership With Connect Direct, A Subsidiary of Communication Service for the Deaf, to Help Close the Digital Divide Since 2011, Comcast’s Internet Essentials Program Has Connected ...

Today, on International Day of Disabled Persons, Comcast and Connect Direct launched ASL Now, a customer service support via American Sign Language for Internet Essentials, Xfinity Internet, and ...

PHILADELPHIA – After an epic breakdown in customer service this summer, Comcast Corp. has appointed fast-rising executive Charlie Herrin to a new position with broad powers to fix Comcast’s ...

SHREVEPORT, La. -- If your internet is down and your television is blank, you're not alone if you're a Comcast/Xfinity customer in the local area. The company's service went down before 7 p.m.

GRAND RAPIDS, Mich. — It's been a headache for Becca Richards and those who live around her, trying to get their Xfinity Wi-Fi back on for the past six days. It's going to be seven days tomorrow," ...

Sweeping customer experience initiatives and customer service overhauls are great, and, frankly, they’re my bread and butter as a customer service consultant. However, it’s a mistake to forget that ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...