Every executive serious about growing their business also must be serious about understanding what is really happening when it comes to the perception and behavior of customers. Customer Experience, ...

Is the aptitude test meant to level the field for all candidates and is there no difference between the aptitude test and the former preliminary exam? Entry into the Indian civil services, considered ...

In the age of improved customer experience, CSAT (Customer Satisfaction) Scores have become far more valuable in gauging overall CX, resulting in increased profit for businesses and greater ROI on ...

Pavel Hales, CEO of Czech Airlines Technics (CSAT), talks to James Pozzi about potential plans to introduce ATR passenger-to-freighter conversions in Prague next year and why it is adding further MRO ...

UPSC CSAT Tips and Strategy: The Civil Services Aptitude Test (CSAT) is an important paper in the UPSC Prelims exam. This paper assesses the candidate’s analytical abilities, reasoning skills, and ...