Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

“Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves,” V erizon said in the ...

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Many devices displayed an 'SOS' signal instead of usual cellular bars during the outage that impacted millions of Americans.

Verizon customers in multiple states, including Georgia, reported technical difficulties on Wednesday. What happened? When ...

Verizon Wireless experienced a service outage Wednesday, prompting Maryland emergency services providers to advise residents ...