BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

Part 419 is intentionally designed to have extremely broad applicability and defines a “servicer” as “a person engaging in the servicing of mortgage loans in this State whether or not registered or ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...