Postal Service IT officials have upgraded the service's 15-year-old mainframe system to handle more transactions and lower the cost of operating the system. If you’ve gone to USPS.com to track and ...
USPS tracking often feels confusing not because it is broken, but because it reveals less than people expect. Modern interfaces trained us to expect constant feedback, real-time movement, and detailed ...
CHICAGO (WLS) -- The unprecedented volume of holiday mail sent by USPS this year isn't the only reason for persistent postal delays. Chronic understaffing and capacity challenges are the foundation.