Best Buy is going after Amazon’s hit Prime program with a subscription program of its own. Unlike Prime, this is more expensive, at $199.99 per year. Also unlike Prime, Total Tech Support does ...

Changes at Best Buy keep rolling in. The latest is the nationwide launch of their new Total Tech Support service, which offers subscribers unlimited Geek Squad support. This new service from the ...

The company’s paid 24/7 support offering sets a much-needed precedent for RMR service models in the connected home Last week, Best Buy unveiled Total Tech Support, a paid 24/7 tech support membership ...

The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

MINNEAPOLIS--(BUSINESS WIRE)--For the first time, Best Buy customers can get help for all their technology and appliances, immediately and easily, no matter where or when they bought them. Best Buy ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

We may receive a commission on purchases made from links. Best Buy is going after Amazon's hit Prime program with a subscription program of its own. Unlike Prime, this is more expensive, at $199.99 ...