U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

The FTC Better Online Ticket Sales Act (“BOTS Act” or the “Act”)) prohibits the circumvention of a security measure, access control system, or other technological control measure used online by a ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.