As nonprofits contend with sustained disruption, many organizations are facing worsening funding constraints alongside rising demand for services. Recent insights from global research and advisory ...

In today’s data-driven world, organizations rely heavily on data to inform their decision-making processes. However, the effectiveness of these decisions hinges on the quality of the data being ...

A new omnichannel maturity framework is redefining grocery by aligning operations, technology and customer experience to meet shopper expectations ...

More than a mere trend of the times, artificial intelligence is quickly becoming a baseline way of working in higher education. AI usage is evolving rapidly and influencing everything from student ...

Salesforce contract renewals often become routine exercises—reviewing user counts, negotiating minor discounts and signing on the dotted line. But today, treating renewal as a checkbox exercise can ...