Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

Let’s be honest; sometimes, change can seem overwhelming. That’s true even for something as simple as switching phone service. The good news is switching cell phone carriers doesn’t have to be ...

T-Mobile appears to be making good on its promise to double down on removing customer pain points. Amid recent headwinds in ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

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While having an eSIM is convenient, it comes with hidden pain points depending on your telecom operator. The biggest inconvenience is that, unlike physical SIMs, eSIMs are tied to your smartphone ...

Today’s best smartphones are not exactly cheap. Most flagships start at around the $800 mark for the base model, and many options exceed $1000 by a large margin, nearly reaching as high as $2k in some ...