What exactly is people-centered design? Harvard Business School defines the concept as a “problem-solving technique that puts real people at the center of the development process.” This can help us ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

Design thinking is playing an increasingly significant role in the business world. Companies doing some of the most innovative work, such as Apple, Amazon, and Google, use this approach to help solve ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Identify needs, which may include the learning context and audience. How do you get there? Start with writing goals and learning objectives, then focus on assessments, learning activities, and ...