A rare global interruption in the Starlink satellite Internet network knocked subscribers offline for more than two hours on Thursday, the longest widespread outage since SpaceX opened the service to consumers nearly five years ago.

Starlink is owned and operated by SpaceX, which is also run by Musk. Elon Musk ’s satellite internet service Starlink said it had a “network outage” on Thursday. The company said it was working on a solution. There were more than 60,000 reports of an outage on Downdetector, a site that logs issues.

SpaceX launched 28 Starlink satellites into low-Earth orbit from Cape Canaveral Space Force Station's Pad 40 in Florida at 5:01 a.m. EDT Saturday.

Starlink reported the outage through a post on X, with commenters from multiple countries sharing they are experiencing service disruptions.

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Shipping times for new orders in the Pacific Northwest slip to more than a month, on top of a $1,000 demand surcharge, to prevent overloading the network.