Slack is testing out a new conversational chat AI version of Slackbot. The tool will access users’ conversations and files to personalize its responses. The company plans to roll the new chatbot out ...

Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has been ...

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, ...

Slack is fundamentally reshaping how artificial intelligence agents access and use enterprise data, launching new platform capabilities that allow developers to tap directly into the rich ...